Frequently Asked Questions
Everything you need to know about shopping with Pink Palm Puff.
How long does shipping take?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3-7 business days depending on your location.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Please visit our returns portal to start your request.
How should I care for my Pink Palm Puff apparel?
To keep your items in perfect condition, we recommend machine washing on a cold, gentle cycle and hanging to dry.
Do you ship internationally?
Yes, we ship to most countries worldwide. International shipping rates and delivery times are calculated at checkout.
Which payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay, as well as buy-now-pay-later options like Afterpay.
How do I find my size?
Each product page features a detailed size guide. If you are between sizes, we generally recommend sizing up for a more relaxed fit.